A 4-top that walked because no server came. A regular who hung up after 4 rings. A tourist who pointed at the menu and ordered the wrong dish. Every story we kept hearing was the same: the food is great, the staff is great, the orders are just falling through the cracks. Voitly catches them.
London, 2025. A table of four Spanish tourists pointed at a menu for 20 minutes, ordered the wrong dishes, and left a 3-star Tripadvisor review. The food was perfect. The kitchen never knew. The restaurant lost the table, the upsell, and a future booking.
That story plays out in 10,000 restaurants every weekend. Language friction, transcription mistakes, missed upsells because the captain was sprinting between tables, phones ringing out because the host was double-seating. These are not niche problems. They are the reason your good months feel less good than they should.
UK and US restaurants leak an estimated £2 to £4 billion a year to order errors, missed upsells, and language friction. We built Voitly to catch that money before it walks out the door. Not by replacing your team. By taking the transactional parts of ordering off their plate so they can do the part of hospitality only a human can do.
The conversations run on best-in-class AI, tuned for hospitality. We picked it because it does not invent items that are not on your menu, it handles allergy questions with proper care, and it sounds like a person, not a chatbot from 2014.
Lost every year by UK and US restaurants to order errors, missed upsells, and tourist tables that cannot read the menu. We are taking it back, one room at a time.
Restaurants running tonight's service on Voitly. Fine dining rooms, fast casual chains, cafes, hotel F&B, food trucks. UK, EU, and US.
Every feature is filtered through one question: does it make the meal better for the person at the table? If the answer is no, we do not ship it. Even if it would sell.
Your kitchen does not have a sprint planning meeting. Neither do we. Ship every week. Reply to owners in hours, not days. If a bug breaks Saturday service, we are awake fixing it.
Guest data belongs to your restaurant, not to us. We do not sell it. We do not train models on it. You choose how long it stays, and you can wipe any record on request without filing a support ticket.
3 years on the floor in London restaurants, then 6 building product for a hospitality-tech company serving 500+ venues. Has heard every promise restaurant software makes. Has watched most of them break.
8 years of ML, last 3 of those building voice ordering for a major delivery platform. Picks the boring, accurate model over the flashy one every time. Thinks AI should be invisible and just work.
Ran ops for a 12-location restaurant group across the UK. Knows what your team needs and what gets in the way. If your setup hits a snag, David is the human on the other end of the line, not a chatbot.
Every Voitly conversation runs on best-in-class AI, tuned for hospitality. It does not invent dishes that are not on your menu. It does not get cute about allergies. It handles the gluten-free guest the same way your most careful captain would, every time, on the 412th order of the night.
7 days free. No card. Live in 10 minutes. Your first real order can land tonight.
