AI phone ordering. QR tap ordering. 40+ languages. Allergen flags. Upsells. Live kitchen display. Repeat-guest profiles. CSV out. Multi-location. Custom AI host. Every feature here was built because an owner asked for it after a hard service.
From the moment a guest pulls out a chair to the moment your line cook calls "food up," every feature here exists because skipping it costs you money.
"Burger medium rare, no onions, fries instead of salad." On the phone, the AI gets it on the first try, even when the caller rattles off a big order in one breath.
Loud room. Shy guest. Hearing impaired. At the table they scan and tap, no talking needed. Same AI, same accuracy, same ticket on the line in under 3 seconds.
Mandarin guest gets Mandarin. French couple gets French. Your kitchen ticket comes out in English. The tourist table no longer walks out the second they cannot read the menu.
Tickets land in under 3 seconds with the full mod list and the table number. No lost order because a printer ran out of paper. No order called twice because a runner forgot.
Side with the burger. Wine with the steak. Dessert before the bill. £4.20 more per table on average. 60 covers a night, that is £252 your captain missed because he was running drinks.
Guest says "peanut allergy," the AI cross-checks every dish, and asks twice if anything is borderline. Your refund pile shrinks. Your insurance premium does too.
Phone answered on the first ring, every ring. The AI takes the order, gets the address, reads it back, and drops the ticket on the kitchen display. The regular who used to hang up after 4 rings is now a $42 takeout order.
Tonight's revenue. Tonight's top dish. Tonight's upsell hit rate. Which languages your guests spoke. One screen, no exports needed unless you want them.
Every table has its own QR. Track who is ordering, who has been served, who is waiting on a check. One dashboard, no clipboard, no shouting across the floor.
Name it (Marco, Aria, your call). Pick the tone (warm, refined, casual). Tell it what to push tonight. It speaks like a regular on your floor, not a customer service bot from 2014.
Breakfast 7 to 11. Lunch 11 to 3. Dinner 5 to 11. Drinks all night. The AI flips menus automatically. No one on your team has to remember at 5pm.
Each room has its own menu, its own QR codes, its own numbers. You see all of them side by side. No 5 logins. No 5 dashboards. No 5 different "how is tonight going" calls to your GMs.
No spin. Just the numbers, line by line.
| Feature | Voitly AI | Traditional Ordering |
|---|---|---|
| Order Errors | 40% fewer errors on average | Human transcription errors common |
| Setup Time | Under 10 minutes | Weeks for POS setup + staff training |
| Language Support | 40+ languages, automatic | Limited to staff language skills |
| 24/7 Coverage | Always on, never tired | Requires staff on every shift |
| Labour Cost | Reduced - frees staff for hospitality | High - 30 to 35% of revenue |
| Upsell Engine | Automatic on every order | Inconsistent - depends on staff |
| Analytics | Real-time dashboard + CSV export | Manual reporting, often delayed |
| POS Integration | Available on Restaurant and Multi / Pro | Native, but complex to change |
